Shipping Policy
One Window Packaging strives to ship efficiently and reliably for our customers. Read our policy to learn about delivering your printing and packaging items.
Free Shipping
We provide safe and free shipping to clients in the United States of America, Australia, Canada, and the UK. Customers in these areas get free shipping. However, we will ship all printing and packaging products to international clients for a small price.
Standard Turnaround Time
Our turnaround time for standard orders is 8-10 working days. However, this period starts when you approve the ordered product digital proofs. In case you need urgent delivery of your desired products, we have the facility of rush delivery. We can send rush orders in no more than 8 working days with a small extra fee.
Wrong Address
Please give precise shipping details to ensure quick delivery of your item. If a client offers an erroneous address that the Courier Company cannot deliver, the shipment will be returned. In this case, the client must pay to reship the order to the new address.
Unclaimed Shipments
If a cargo is unclaimed by the client, it will be returned to our organization. The client must pay for order reshipment.
- One Window Packaging prints and ships orders promptly. We are not responsible for delays caused by courier companies, weather, political circumstances, government authorities, or incorrect order details and shipping addresses provided by clients.
- Our team determines dates of shipment and delivery for One Window Packaging using information from our suppliers and the most recent order history.
- We strive to make shipping easy for our customers. Contact our customer service team with any questions about the shipping policy.
We will adhere to delivery schedules to ensure the timely delivery of your products. On the other hand, unplanned equipment malfunctions or technical issues may cause delays in the printing or shipping procedures. One Window Packaging will reimburse and waive any applicable rush or expedited fees if there are delays in the printing or shipping procedures. However, we don't allow order cancellations resulting from delays in the printing or delivery procedures.
Every One Window Packaging customer agrees to cover all applicable customs charges and fees for products transported to their specified locations. Customers are in charge of making plans to pass customs for products that we ship outside of the US.
We make every effort to guarantee that everything is perfect for the customers, who are collectively anxious about both cost and quality. Thus, One Window Packaging is ready to provide the best quality packaging at a fair price. We also keep up production sites all around the world and never forget about our customers. We have production plants in almost every corner of the world, but Asia, especially South Asia, is the most important because there are dependably high-quality products available at affordable rates. Moreover, we assure you that there will be no additional shipping charges and that we will deliver the product straight to your door.